Currently we only ship within the United States and its territories and Cananda. We may extend shipping over-seas at a later date.

Before you place an order: please add item(s) to your shopping cart, and then go to the cart, there is an 'Estimated Shipping' pull down menu. Enter your information in the pull-down menu and it will give you an accurate estimate of how long shipping will take. If you are still unable to obtain the information you need, please contact shop@procraftsupply.com, Live Chat or by calling (888) 587-5540.

After you place an order: please log in to the website and visit the My Account page. Select My
Orders. You will then see your orders along with shipping methods, tracking numbers and the status of each. If you are still unable to obtain the information you need, please contact our Customer Service Team at shop@procraftsupply.com or by calling (888) 587-5540.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

No, we do not.

Most products that are new and unopened can be returned to Procraft Supply within 30 days. Please visit link to see our full return policy. Procraft Supply's Return Policy

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Yes, all items are brand new and in original packaging.

Please send an updated resale certificate to shop@procraftsupply.com. Once that is verified, we will put your account as tax exempt.

Contact shop@procraftsupply.com and we will update the address for you. Please note that shipping address changes may result in additional shipping costs that will need to be paid before an order is shipped. If your order has already left our warehouse, we may not be able to make the change.